A security vulnerability is a weakness in software, firmware, hardware, configuration, or operating procedures that can be exploited to affect:
Data leaks, sensitive information leaks.
Modifying data, interfering with results, falsifying information.
Service interruption, system crash
This is especially important for camera equipment, AI systems, and data management and storage platforms.
MK Vision has a Product Security Incident Response Team (PSIRT) as the central point of contact for receiving and coordinating vulnerability handling. PSIRT collaborates with relevant departments such as R&D/Firmware/App/Backend, QA/Testing, DevOps/IT, Product/Support, and Legal/Compliance (when needed).
The process is carried out in the following main steps:
Report reception → assessment & classification → validation & root cause analysis → patch/mitigation development and deployment → testing and update release → post-release monitoring & verification → process summary and improvement.
The vulnerability management process is built according to international standards:
- ISO/IEC 30111: Quy trình xử lý lỗ hổng (Vulnerability Handling)
- ISO/IEC 29147: Quy trình tiếp nhận và tiết lộ lỗ hổng (Vulnerability Disclosure)
MK Vision encourages customers and the community to proactively report any security vulnerabilities related to MK Vision's products/services.
We welcome reports from users, partners, suppliers, cybersecurity organizations, and independent researchers through the official PSIRT channel at [PSIRT Email] or [Vulnerability Reporting Form].
Upon receipt, MK Vision will send a confirmation email and initial response within [X] business days (excluding Saturdays, Sundays, and public holidays), and will coordinate communication to verify and address the issue according to our published collaborative disclosure process.