About us

A security vulnerability is a weakness in software, firmware, hardware, configuration, or operating procedures that can be exploited to affect:

Security

Data leaks, sensitive information leaks.

Integrity

Modifying data, interfering with results, falsifying information.

Availability

Service interruption, system crash

Safety & Privacy

This is especially important for camera equipment, AI systems, and data management and storage platforms.

MK Vision views vulnerability management as a core part of its commitment to information security, product security, and customer protection.

Vulnerability management at MK Vision

01 Processing unit

MK Vision has a Product Security Incident Response Team (PSIRT) as the central point of contact for receiving and coordinating vulnerability handling. PSIRT collaborates with relevant departments such as R&D/Firmware/App/Backend, QA/Testing, DevOps/IT, Product/Support, and Legal/Compliance (when needed).

02 Receiving & processing

The process is carried out in the following main steps:

Report reception → assessment & classification → validation & root cause analysis → patch/mitigation development and deployment → testing and update release → post-release monitoring & verification → process summary and improvement.

03 Comply with standards

The vulnerability management process is built according to international standards:

- ISO/IEC 30111: Quy trình xử lý lỗ hổng (Vulnerability Handling)

- ISO/IEC 29147: Quy trình tiếp nhận và tiết lộ lỗ hổng (Vulnerability Disclosure) 


Vulnerability management at MK Vision
Report security vulnerabilities

Report security vulnerabilities

MK Vision encourages customers and the community to proactively report any security vulnerabilities related to MK Vision's products/services.

We welcome reports from users, partners, suppliers, cybersecurity organizations, and independent researchers through the official PSIRT channel at [PSIRT Email] or [Vulnerability Reporting Form].

Upon receipt, MK Vision will send a confirmation email and initial response within [X] business days (excluding Saturdays, Sundays, and public holidays), and will coordinate communication to verify and address the issue according to our published collaborative disclosure process.

Processing procedure

Security list

Request form

Form description
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